SRE & 24/7 Platform Operations
Keep your platform up around the clock: monitoring, alerting, incident response and uptime targets from the team that runs the LaMetric cloud at 99.9% uptime.
Devices online
Uptime
Data deliveries a day
Fleet monitoring and support
The problem
Outages are found by customers, alerts are noisy and the same few people are always on call.
Customers find outages first
Problems are noticed through support tickets, not monitoring.
Alert fatigue
Hundreds of alerts, few of them actionable.
No uptime targets
Nobody agrees what "up" means, so priorities are unclear.
What we do
Reliability targets, monitoring, on-call and the runbooks behind them, plus 24/7 monitoring and support if you need it.
Service level objectives and error budgets
Monitoring, dashboards and actionable alerts
On-call, incident response and post-mortems
Runbooks and automated recovery
24/7 monitoring and support
How we work
1. Assess
2. Define targets
3. Instrument
4. Run
5. Improve
Related Case Studies
Our own product, end to end: industrial design, electronics, firmware, cloud, volume production and years of OTA updates in the field.
Planning something similar?
Tell us where you are. A senior engineer replies within one business day.
Related services
The backend your devices depend on: identity, messaging, data pipelines and APIs that scale with the fleet.
Logs, metrics and crash reports from every device, so you find problems before customers do.
See and manage every device in the field: inventory, configuration, groups, updates and health.
FAQ
Do you offer 24/7 support?
Can you work alongside our team?
Talk to an engineer, not a salesperson
Idea, prototype, production or a fleet in the field: tell us where you are. A senior engineer replies within one business day.
Your benefits:
- Senior embedded engineers
- Hardware, firmware and cloud
- From prototype to fleet
- Clear scope and next steps
- Direct technical answers
- No sales pitch
What happens next?
A free 30-minute call with a senior engineer
A short technical discovery
A proposal with scope, timeline and cost
