Privacy Policy

This policy explains how Smart Atoms Limited, First Floor Flat, 25 Adelaide Road, London W13 9ED, United Kingdom (“Smart Atoms”, “we”, “us”) processes personal data when you visit smartatoms.com, contact us or work with us. Smart Atoms Limited is the controller of this data. For privacy questions or requests, email info@smartatoms.com.

Last updated: 16 October 2026

• Contact and enquiry data you send through our contact form or by email: name, company, business email, phone number and the content of your message.
• Business relationship data about client and partner contacts: names, roles, contact details and communications.
• Newsletter data if you subscribe: your email address and subscription preferences.
• Website usage data collected through cookies and similar technologies: IP address, browser and device information, pages visited and referring site.

• To answer your enquiry and prepare proposals: legitimate interests, or steps before entering into a contract.
• To deliver services and manage our relationship with clients and partners: performance of a contract and legitimate interests.
• To send our newsletter and relevant updates: your consent, which you can withdraw at any time.
• To operate, secure and improve the website: legitimate interests, and consent for non-essential cookies.
• To meet legal and accounting obligations: legal obligation.

We do not sell personal data and do not use it for automated decisions that have legal effects on you.

We use strictly necessary cookies to run the website and, with your consent, analytics and other non-essential cookies to understand how the site is used. You can accept, refuse or change your choice at any time through the cookie banner and your browser settings.

We share personal data only as needed with: our affiliates involved in delivering our services, including Smart Atoms LLC in Ukraine and our office in Shenzhen, China; service providers that host our website, email and business systems and process data on our instructions; professional advisers; and authorities where the law requires it.

Our teams work from the United Kingdom, Ukraine and China, and some service providers may process data in other countries. When personal data is transferred outside the UK or the European Economic Area, we use appropriate safeguards, such as the UK International Data Transfer Agreement or the EU Standard Contractual Clauses, together with technical and organisational security measures.

We keep enquiry data for up to 24 months after our last contact unless a business relationship follows; client and contract records for as long as the relationship lasts and then as required by law (generally 6 years for accounting records); newsletter data until you unsubscribe; and analytics data in line with the cookie settings.

We use appropriate technical and organisational security measures. We use access controls, encryption in transit, secure development practices and confidentiality obligations for staff and suppliers to protect personal data.

Under the UK GDPR and, where it applies, the EU GDPR, you have the right to access your personal data, have it corrected or erased, restrict or object to its processing, receive it in a portable format, and withdraw consent at any time. To exercise these rights, email info@smartatoms.com. We reply within one month.

You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk) or to the data protection authority in your country.

We may update this policy from time to time. The latest version is always published on this page with the date of the last update.