Device Monitoring & Remote Diagnostics
Logs, metrics and crash reports from every device, so you find problems before customers do.
OTA releases shipped to our own fleet
Devices online
Fleet monitoring and support
Countries our devices ship to
The problem
Most connected products are blind after shipping. Issues are discovered through support tickets, weeks after they start.
Blind after shipping
Problems are discovered through customer complaints.
Crashes without data
Without crash reports, intermittent bugs stay unfixed.
No release health
Teams cannot tell whether a new firmware version is better or worse.
What we do
Telemetry agent, backend pipeline and dashboards.
On-device logging and metrics collection
Crash and core dump capture
Bandwidth-aware telemetry
Dashboards and alerting
Release health tracking per firmware version
Remote Device Diagnostics
Secure remote access and diagnostic tools so support and engineering can fix issues without a site visit.
Our Engineering Process
Keep deployed devices secure, updated and visible for their whole life.
1. Assessment
2. Architecture
3. Implementation
4. Staged rollout
5. Ongoing operations
Related Case Studies
Our own product, end to end: industrial design, electronics, firmware, cloud, volume production and years of OTA updates in the field.
Planning something similar?
Tell us where you are. A senior engineer replies within one business day.
Related services
See and manage every device in the field: inventory, configuration, groups, updates and health.
Find the root cause of failures in deployed devices and fix them across the fleet.
FAQ
Does telemetry cost a lot of data?
Is it GDPR-safe?
Do you also do Remote Device Diagnostics?
Talk to an engineer, not a salesperson
Idea, prototype, production or a fleet in the field: tell us where you are. A senior engineer replies within one business day.
Your benefits:
- Senior embedded engineers
- Hardware, firmware and cloud
- From prototype to fleet
- Clear scope and next steps
- Direct technical answers
- No sales pitch
What happens next?
A free 30-minute call with a senior engineer
A short technical discovery
A proposal with scope, timeline and cost
